What is this page about: How to activate your Light account, set a password and two-factor authentication, confirm your profile details, and sign in for the first time before moving on to organization setup.
On this page
- Activate your Light account
- Set up your profile in Light
- Log in to Light
- What's next
- Troubleshooting
- Related articles
Getting into Light takes just a couple of minutes. This article walks you through activating your account and setting up your profile, so you're ready to configure your organization and start working.
Activate your Light account
Light accounts are created for you, either by your company admin from the Users page or by the Light team during onboarding. There's no self-service sign-up. Once your account has been created:
- You'll receive a welcome email from Light at your work email address
- Click Join <Company> on Light in the email. The link works for 7 days
- On the invite page, choose how to sign in: Continue with Google, your company's single sign-on, or Create a password
- If you chose Create a password, set your password on the secure page that opens, then sign in to Light with your email and the new password
Your account is now active and ready to configure. Setting your password through the invite also confirms your email address.
Good to know: Sign-in, password, and two-factor authentication are handled on a secure hosted login screen rather than shown inside Light itself.
Set up your profile in Light
Profile setup happens once, right after activation, and takes less than a minute:
- First name and last name: pre-filled from the details your company admin entered when your account was created. Contact your admin if these need to be corrected.
- Phone number (optional): add a contact number for account recovery and team coordination
Click Save when you're done. You'll be taken to the onboarding wizard, where you'll set up your organization.
Log in to Light
Once your account is active, here's how to log in each time you return to Light:
- Go to the Light login page and click Log in
- You'll be redirected to our secure hosted login screen
- Enter your email and password
- If you've set up two-factor authentication (recommended), enter your 2FA code
Asked to confirm your email address? Some older password logins need to confirm the address once. See Confirming your email address.
Using single sign-on (SSO)? If your company has enabled SSO, you'll sign in through your company's identity provider (SSO/SAML) instead of entering an email and password. Check with your admin if you're not sure which method your company uses.
Tip: We recommend enabling two-factor authentication for extra account security. It's set up and managed on the same secure hosted login screen used for signing in, rather than in Light's own account settings. See Two-Factor Authentication and Security for the full walkthrough.
What's next
Once your profile is complete, you'll move on to organization setup. This is where you'll:
- Create your company
- Set up legal entities
- Configure multi-currency support
- Add your first team members
See Setting up your organization for the next steps.
Troubleshooting
Didn't receive a welcome email?
Check your spam folder first. If it's still not there, ask your company admin to open your user in Business partners → Users and click Resend invite. This sends a new invite even when welcome emails are switched off.
Invite link won't open?
The invite page shows This invite can't be opened when the link has expired, was already used to create a password, or was replaced by a newer invite. Ask your company admin for a new invite. If you already created a password, sign in with it.
Need to change your email address?
Your company admin can update your email address from Business partners → Users.
Forgot your password?
On our secure hosted login screen, click Forgot password? Enter your email, verify your identity through the link sent to your inbox, and set a new password. Resetting your password also confirms your email address.