Help Center / Getting Started

Creating your account

This article guides you through activating your Light account and completing your initial profile setup. Once you're done, you'll be ready to configure your organization and start using Light.

Activate your Light account

Light accounts are created for you — either by your company admin from the Users page, or by the Light team during onboarding. There is no self-service sign-up. Once your account has been created:

  1. You'll receive a welcome email from Light at your work email address
  2. Click the secure activation link in the email
  3. Set a strong password
  4. Click Continue to sign in

Your account is now active and ready to configure.

Good to know: Light uses Auth0 for authentication, which means single sign-on (SSO) integration is available for enterprise accounts. If your company uses Google Workspace, Microsoft 365, or another identity provider, ask your IT admin about SSO setup during onboarding.

Set up your profile

After activating your account, you'll be guided through profile setup:

  1. Full name - Enter your first and last name as you'd like it to appear in Light
  2. Phone number (optional) - Provide a contact number for account recovery and team coordination
  3. Time zone - Select your primary time zone for activity logs and transaction timestamps

Click Complete setup when finished. You'll be taken to the onboarding wizard where you'll set up your organization.

Initial login and security

On your next login:

  1. Go to the Light login page and click Sign in
  2. Enter your email and password
  3. If you've set up two-factor authentication (recommended), enter your 2FA code

Tip: We recommend enabling two-factor authentication for additional account security. You can do this in your account settings after your initial setup.

What's next?

Once your profile is complete, you'll proceed to organization setup. This is where you'll:

  • Create your company
  • Set up legal entities
  • Configure multi-currency support
  • Add your first team members

See Setting up your organization for the next steps.

Troubleshooting

Didn't receive a welcome email? Check your spam folder first. If you still don't see it, ask your company admin to resend the welcome email from Business partners → Users.

Need to change your email address? Your company admin can update your email address from Business partners → Users.

Forgot your password? Click "Forgot password" on the login page. Enter your email, verify your identity through the link sent to your inbox, and set a new password.

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