Vendor Portal

The vendor portal lets vendors fill in their own business and banking information directly, instead of you typing it in for them. Vendors access the portal via a unique link sent by email.

# When the Portal Is Used

When you create a vendor via the Customer Request mode (see Managing vendors), Light emails the vendor a portal link. The vendor opens the link in their browser and completes the form themselves — no Light account required.

If the vendor loses the email or the link expires, you can resend the invitation — Light deactivates the old link and emails a fresh one. An outstanding invitation can also be cancelled, which invalidates the link and clears the form.

# What Vendors Can Do in the Portal

The portal exposes three sections:

Vendors must complete both Business Information and Payment Information before they can submit.

# Portal Status Tracking

Each portal invitation moves through these statuses:

Each section (Business Information, Payment Information) also tracks completion individually inside the portal.

# After Submission

When the vendor submits, their details flow back to Light:

• The vendor record is populated with the submitted information
• The vendor moves from Onboarding to In review and goes through the vendor approval workflow before becoming Active (see Managing vendors)

# Related Articles

• Managing vendors
• AP overview