Troubleshooting

Common Issues and Solutions

This article covers the top 10 most common issues Light users encounter and provides straightforward solutions for each.

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Bank Connection Troubleshooting

This article covers the most common bank connection problems and how to fix them.

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Integration Sync Issues

This article covers troubleshooting for third-party integrations with CRM systems, Slack, payment processors, and other connected services.

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Data Import Errors

This article covers common errors that occur when importing financial data via CSV and how to fix them.

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Contacting Light Support

This article explains how to reach Light support, what information to include in your support request, and what to expect from the support team.

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