Customers / Payments, loyalty & rewards infrastructure / Omnio

Omnio chooses Light to cut month-end close from 15 days to 1

Omnio Group runs the payments, loyalty, and rewards infrastructure behind some of the world’s biggest enterprise brands.

Customer
Omnio
Industry
Payments, loyalty & rewards infrastructure
Entities
UK, Europe

65 people, operating across multiple entities in the UK and Europe, closing the books on a system nobody at Omnio ever asked for.

That system was NetSuite, set up years ago around the requirements of a previous CFO and never built to flex as those requirements changed. Omnio has had two CFOs since, each with different needs around analysis, reporting, and visibility, and the system had no way to keep up. Cheryl Boon, Omnio’s Group Financial Controller, inherited a rigid setup built for a business that had already moved on. Her team allocates costs manually, invoice by invoice, country by country, every single time one lands. Month-end close takes 15 days.

James Dawson, Omnio’s CFO, went looking for something built around how his team actually works, not around how a vendor’s implementation partner scoped a project once and moved on. He found Light, and Omnio is now moving its finance function onto it.

The Result

Month-end close, from 15 days to 1

That’s the target James is building his finance function around.

  • A real-time engine replacing the manual, country-by-country cost allocation.
  • Role-based access opening the platform to budget owners and engineers, not just the finance team, without exposing anything sensitive.
  • An immutable ledger keeping every entity’s audit trail intact without the manual stitching.
James Dawson, CFO of Omnio

“NetSuite was built for who we were, not who we are. It left us doing manual cost allocation on every invoice, country by country. Light replaces that with one real-time engine: better visibility, faster decisions, and a real shot at cutting month-end close from 15 days to 1.”

James DawsonCFO, Omnio

For James, the value goes beyond the calendar. A finance team that closes in a day instead of 15 gets 14 days back every month, days it can spend on forecasting, on growth, on the work that actually shapes where Omnio goes next. That’s the shift Omnio is making. Not a faster version of the old process, but a finance team building room to lead instead of just report.

Ready to close in 1 day instead of 15?

Talk to Light.

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