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General questions

What is Light?

Light is an ERP and accounting platform built specifically for modern scaling companies. It provides a unified platform for managing multi-entity accounting, accounts payable, accounts receivable, expenses, and vendor management, with built-in AI capabilities for automation.

What is Light?

Light is an ERP and accounting platform built specifically for modern scaling companies. It provides a unified platform for managing multi-entity accounting, accounts payable, accounts receivable, expenses, and vendor management, with built-in AI capabilities for automation.

How is Light different from traditional ERPs like Oracle’s NetSuite?

Light was built multi-entity from the ground up, offering faster performance (reports generate in milliseconds vs. minutes in NetSuite) and native AI capabilities. Unlike traditional ERPs, Light includes built-in automation for tasks like document processing, multi-currency management, and bank reconciliation without requiring additional point solutions.

How is Light different from traditional ERPs like Oracle’s NetSuite?

Light was built multi-entity from the ground up, offering faster performance (reports generate in milliseconds vs. minutes in NetSuite) and native AI capabilities. Unlike traditional ERPs, Light includes built-in automation for tasks like document processing, multi-currency management, and bank reconciliation without requiring additional point solutions.

What size companies is Light best suited for?

Light is designed for scaling companies, particularly those with multi-entity operations and international presence.

What size companies is Light best suited for?

Light is designed for scaling companies, particularly those with multi-entity operations and international presence.

What integrations does Light offer?

Light integrates with Slack for approvals and notifications. It also connects with CRM systems like Salesforce and HubSpot, and can integrate with various banking systems. Just ask us!

What integrations does Light offer?

Light integrates with Slack for approvals and notifications. It also connects with CRM systems like Salesforce and HubSpot, and can integrate with various banking systems. Just ask us!

Is Light cloud-based?

Yes, Light is a cloud-based platform that can be accessed through web browsers.

Is Light cloud-based?

Yes, Light is a cloud-based platform that can be accessed through web browsers.

How long does implementation typically take?

We can onboard you and have you running in as little as 4 weeks, or else implementation is free.

How long does implementation typically take?

We can onboard you and have you running in as little as 4 weeks, or else implementation is free.

Multi-Entity & Global Operations

How does Light handle multiple legal entities?

Light was built with multi-entity support from the ground up. You can easily create and manage multiple entities from a single platform, with each entity having its own bank accounts, currencies, and reporting while maintaining a consolidated view.

How does Light handle multiple legal entities?

Light was built with multi-entity support from the ground up. You can easily create and manage multiple entities from a single platform, with each entity having its own bank accounts, currencies, and reporting while maintaining a consolidated view.

Can Light consolidate financials across different entities?

Yes, Light provides real-time consolidated financial views across all entities. It automatically handles currency conversions and eliminations, allowing you to view consolidated reports in any currency within milliseconds.

Can Light consolidate financials across different entities?

Yes, Light provides real-time consolidated financial views across all entities. It automatically handles currency conversions and eliminations, allowing you to view consolidated reports in any currency within milliseconds.

Can we have different chart of accounts for different entities?

Yes, Light supports a global chart of accounts that can be customized for different entities during onboarding.

Can we have different chart of accounts for different entities?

Yes, Light supports a global chart of accounts that can be customized for different entities during onboarding.

Accounting & Financial Management

Does Light support automated bank reconciliation?

Yes, Light automatically matches bank transactions with ledger entries and can handle multi-currency reconciliation.

Does Light support automated bank reconciliation?

Yes, Light automatically matches bank transactions with ledger entries and can handle multi-currency reconciliation.

How does Light handle intercompany transactions?

Light automatically handles intercompany eliminations within the platform, ensuring accurate consolidated reporting.

How does Light handle intercompany transactions?

Light automatically handles intercompany eliminations within the platform, ensuring accurate consolidated reporting.

Can Light generate consolidated financial statements?

Yes, Light can generate consolidated financial statements across all entities in real-time, with automatic currency conversion and eliminations.

Can Light generate consolidated financial statements?

Yes, Light can generate consolidated financial statements across all entities in real-time, with automatic currency conversion and eliminations.

How does Light handle period close processes?

Light supports period closing where you can lock periods once all transactions have been reconciled and verified, preventing any further changes to that period.

How does Light handle period close processes?

Light supports period closing where you can lock periods once all transactions have been reconciled and verified, preventing any further changes to that period.

Does Light support multiple accounting standards?

Yes we’re GAAP and IFRS complaint.

Does Light support multiple accounting standards?

Yes we’re GAAP and IFRS complaint.

Reporting & Analytics

What standard reports come with Light?

Light comes with standard financial reports including balance sheet, cash flow, and income statements. These reports can be viewed at both entity and consolidated levels.

What standard reports come with Light?

Light comes with standard financial reports including balance sheet, cash flow, and income statements. These reports can be viewed at both entity and consolidated levels.

Can we create custom reports?

Yes, Light offers an Excel-style report creator where you can build custom reports based on your needs.

Can we create custom reports?

Yes, Light offers an Excel-style report creator where you can build custom reports based on your needs.

Does Light offer real-time reporting?

Yes, Light provides real-time reporting with sub-second response times, even for consolidated multi-entity reports.

Does Light offer real-time reporting?

Yes, Light provides real-time reporting with sub-second response times, even for consolidated multi-entity reports.

Accounts receivable

Is Light AR Right for My Business?

Light AR is a billing platform for software companies with recurring revenue. It helps with usage tracking, pricing updates, and integrations. Whether you're setting up a new billing system or fixing issues with your current one, we can help.

Is Light AR Right for My Business?

Light AR is a billing platform for software companies with recurring revenue. It helps with usage tracking, pricing updates, and integrations. Whether you're setting up a new billing system or fixing issues with your current one, we can help.

Does Light AR Support My Pricing Model?

Yes! Light AR handles all pricing models, from simple to complex. Whether you charge a flat fee, per seat, with add-ons, or based on usage, we've got you covered.

Does Light AR Support My Pricing Model?

Yes! Light AR handles all pricing models, from simple to complex. Whether you charge a flat fee, per seat, with add-ons, or based on usage, we've got you covered.

Can Light handle subscription billing and revenue recognition?

Yes, Light handles subscription billing and automatically manages revenue recognition. It can automatically create deferred revenue schedules and recognize revenue over time-based on service delivery.

Can Light handle subscription billing and revenue recognition?

Yes, Light handles subscription billing and automatically manages revenue recognition. It can automatically create deferred revenue schedules and recognize revenue over time-based on service delivery.

How do I Import Usage Data?

You can upload CSV with transaction data or connect your database to Light AR using our public API (coming).

How do I Import Usage Data?

You can upload CSV with transaction data or connect your database to Light AR using our public API (coming).

Can I create products in Light AR?

Yes, you can create products in Light AR. These can be one-time charges, recurring charges, or volume-based charges.

Can I create products in Light AR?

Yes, you can create products in Light AR. These can be one-time charges, recurring charges, or volume-based charges.

How does Light AR handle currencies?

You can set prices in multiple currencies, such as 9.99 EUR or 8.99 GBP.

How does Light AR handle currencies?

You can set prices in multiple currencies, such as 9.99 EUR or 8.99 GBP.

Can I generate invoices with Light AR?

Yes, you can generate and send invoices via email for subscriptions or one-time payments. You can also send reminders, cancel or refund invoices and create credit notes as needed.

Can I generate invoices with Light AR?

Yes, you can generate and send invoices via email for subscriptions or one-time payments. You can also send reminders, cancel or refund invoices and create credit notes as needed.

Can I manage contracts with Light AR?

Yes, you can. Just drag the contract into the UI, and our AI will automatically extract details like start date, renewal date, and termination date.

Can I manage contracts with Light AR?

Yes, you can. Just drag the contract into the UI, and our AI will automatically extract details like start date, renewal date, and termination date.

How does Light AR handle taxes?

Light AR automatically detects and applies the correct tax rates based on your entities, tax settings and related Light Core data.

How does Light AR handle taxes?

Light AR automatically detects and applies the correct tax rates based on your entities, tax settings and related Light Core data.

Accounts receivable

Is Light AR Right for My Business?

Light AR is a billing platform for software companies with recurring revenue. It helps with usage tracking, pricing updates, and integrations. Whether you're setting up a new billing system or fixing issues with your current one, we can help.

Is Light AR Right for My Business?

Light AR is a billing platform for software companies with recurring revenue. It helps with usage tracking, pricing updates, and integrations. Whether you're setting up a new billing system or fixing issues with your current one, we can help.

Does Light AR Support My Pricing Model?

Yes! Light AR handles all pricing models, from simple to complex. Whether you charge a flat fee, per seat, with add-ons, or based on usage, we've got you covered.

Does Light AR Support My Pricing Model?

Yes! Light AR handles all pricing models, from simple to complex. Whether you charge a flat fee, per seat, with add-ons, or based on usage, we've got you covered.

Can Light handle subscription billing and revenue recognition?

Yes, Light handles subscription billing and automatically manages revenue recognition. It can automatically create deferred revenue schedules and recognize revenue over time-based on service delivery.

Can Light handle subscription billing and revenue recognition?

Yes, Light handles subscription billing and automatically manages revenue recognition. It can automatically create deferred revenue schedules and recognize revenue over time-based on service delivery.

How do I Import Usage Data?

You can upload CSV with transaction data or connect your database to Light AR using our public API (coming).

How do I Import Usage Data?

You can upload CSV with transaction data or connect your database to Light AR using our public API (coming).

Can I create products in Light AR?

Yes, you can create products in Light AR. These can be one-time charges, recurring charges, or volume-based charges.

Can I create products in Light AR?

Yes, you can create products in Light AR. These can be one-time charges, recurring charges, or volume-based charges.

How does Light AR handle currencies?

You can set prices in multiple currencies, such as 9.99 EUR or 8.99 GBP.

How does Light AR handle currencies?

You can set prices in multiple currencies, such as 9.99 EUR or 8.99 GBP.

Can I generate invoices with Light AR?

Yes, you can generate and send invoices via email for subscriptions or one-time payments. You can also send reminders, cancel or refund invoices and create credit notes as needed.

Can I generate invoices with Light AR?

Yes, you can generate and send invoices via email for subscriptions or one-time payments. You can also send reminders, cancel or refund invoices and create credit notes as needed.

Can I manage contracts with Light AR?

Yes, you can. Just drag the contract into the UI, and our AI will automatically extract details like start date, renewal date, and termination date.

Can I manage contracts with Light AR?

Yes, you can. Just drag the contract into the UI, and our AI will automatically extract details like start date, renewal date, and termination date.

How does Light AR handle taxes?

Light AR automatically detects and applies the correct tax rates based on your entities, tax settings and related Light Core data.

How does Light AR handle taxes?

Light AR automatically detects and applies the correct tax rates based on your entities, tax settings and related Light Core data.

Accounts Payable

How does Light AP pay the invoice?

Light integrates with your global set of banks for seamless AP processing, so you dont need to manage liquidity and third party wallets to execute payments.

How does Light AP pay the invoice?

Light integrates with your global set of banks for seamless AP processing, so you dont need to manage liquidity and third party wallets to execute payments.

Which currencies does Light support for payments?

Light can pay in the local currency of over 196 countries. This makes it easier for payees, as they receive ready-to-use funds without needing to convert currency.

Which currencies does Light support for payments?

Light can pay in the local currency of over 196 countries. This makes it easier for payees, as they receive ready-to-use funds without needing to convert currency.

What payment methods are available?

Light supports various payment methods depending on the country and your banks. These include ACH, wire transfer, debit cards, and checks.

What payment methods are available?

Light supports various payment methods depending on the country and your banks. These include ACH, wire transfer, debit cards, and checks.

How does Light’s OCR work?

Light uses AI-powered OCR to accurately read and code every line item with GL account, tax info, and other custom details.

How does Light’s OCR work?

Light uses AI-powered OCR to accurately read and code every line item with GL account, tax info, and other custom details.

How are approvals processed?

Light integrates with Teams or Slack for approvals. Approvers can get vendor or invoice info and have confidential chats with coworkers. All actions are logged in Light's audit log.

How are approvals processed?

Light integrates with Teams or Slack for approvals. Approvers can get vendor or invoice info and have confidential chats with coworkers. All actions are logged in Light's audit log.

Do you offer purchase order matching?

Yes, Light automatically matches invoices with purchase orders from the same vendor, providing approvers with more spend information.

Do you offer purchase order matching?

Yes, Light automatically matches invoices with purchase orders from the same vendor, providing approvers with more spend information.

Can Light handle batch payments?

Yes, Light supports batch payment processing where the CFO can release payments either individually or in bulk.

Can Light handle batch payments?

Yes, Light supports batch payment processing where the CFO can release payments either individually or in bulk.

Vendor management

How long does it take to create an invoice?

Instantly! We have an invoice template ready to go - simply add your details and ship to your customers.

How long does it take to create an invoice?

Instantly! We have an invoice template ready to go - simply add your details and ship to your customers.

Can I send vendors reminders?

Yes. You can choose to do it manually through Light, or let us fully automate it.

Can I send vendors reminders?

Yes. You can choose to do it manually through Light, or let us fully automate it.

How do I generate a PO?

We automatically do this - and link it where relevant across the platform.

How do I generate a PO?

We automatically do this - and link it where relevant across the platform.

Can I upload vendors contracts?

Yes, by uploading, we'll upload key contract details, which helps forecasting renewals and future revenue.

Can I upload vendors contracts?

Yes, by uploading, we'll upload key contract details, which helps forecasting renewals and future revenue.

Can I choose when I bill?

Yes, it's up to you when you bill & charge.

Can I choose when I bill?

Yes, it's up to you when you bill & charge.

Can I split my invoices to different line items?

Yes, we'll use scanning technology to do this for you.

Can I split my invoices to different line items?

Yes, we'll use scanning technology to do this for you.

Will Light breakdown and give me a unit price?

Yes, we appreciate that it can sometimes be unclear what the price is per person, Light breaks this down for you.

Will Light breakdown and give me a unit price?

Yes, we appreciate that it can sometimes be unclear what the price is per person, Light breaks this down for you.

Vendor Cards

What is a vendor card?

A vendor card is a virtual credit card for employees to make purchases within set limits. It’s quicker and easier than using regular corporate cards or checks. With Light's vendor card, creating a card number takes about 15 seconds.

What is a vendor card?

A vendor card is a virtual credit card for employees to make purchases within set limits. It’s quicker and easier than using regular corporate cards or checks. With Light's vendor card, creating a card number takes about 15 seconds.

What is the purpose of a vendor card?

Vendor cards let employees handle payments and everyday purchases without needing approval from the finance team. They have spending limits to control use.

What is the purpose of a vendor card?

Vendor cards let employees handle payments and everyday purchases without needing approval from the finance team. They have spending limits to control use.

How do employees pay using a vendor card?

Employees use vendor cards with vendors that accept credit cards, just like any other virtual or corporate card.

How do employees pay using a vendor card?

Employees use vendor cards with vendors that accept credit cards, just like any other virtual or corporate card.

Are vendor cards secure?

Yes, vendor cards are secure. Light's controls keep purchases within budget and approved vendors, reducing the need for finance to approve each transaction.

Are vendor cards secure?

Yes, vendor cards are secure. Light's controls keep purchases within budget and approved vendors, reducing the need for finance to approve each transaction.

What are the benefits of using a vendor card?

Vendor cards offer flexibility without the hassle of approving every transaction, saving time and making payments easier for businesses.

What are the benefits of using a vendor card?

Vendor cards offer flexibility without the hassle of approving every transaction, saving time and making payments easier for businesses.

Which countries do you support?

Light cards can be used wherever Mastercard is accepted, which is almost everywhere globally. You can issue cards from legal entities in the US, UK, and Europe.

Which countries do you support?

Light cards can be used wherever Mastercard is accepted, which is almost everywhere globally. You can issue cards from legal entities in the US, UK, and Europe.

Which currencies do you support?

Cards can be issued in EUR, USD, GBP, DKK, NOK, SEK, PLN, and a few other currencies. Contact us for the latest list.

Which currencies do you support?

Cards can be issued in EUR, USD, GBP, DKK, NOK, SEK, PLN, and a few other currencies. Contact us for the latest list.

Expenses

How does receipt submission work?

Employees can submit receipts via the bot in Slack or Teams, or through the Light website.

How does receipt submission work?

Employees can submit receipts via the bot in Slack or Teams, or through the Light website.

What kind of expense submission requirements can I set?

Admins can configure required fields such as project codes or location.

What kind of expense submission requirements can I set?

Admins can configure required fields such as project codes or location.

How does Light’s pre-accounting process work?

Light Expense uses AI and the Light Platform to automatically handle pre-accounting, including taxes and account selection, with no manual entry needed from employees or the finance team.

How does Light’s pre-accounting process work?

Light Expense uses AI and the Light Platform to automatically handle pre-accounting, including taxes and account selection, with no manual entry needed from employees or the finance team.

What options do we have for an approval process?

Expenses can have a 1, 2, or 3-layer approval process. Managers receive approval notifications in Slack or Teams.

What options do we have for an approval process?

Expenses can have a 1, 2, or 3-layer approval process. Managers receive approval notifications in Slack or Teams.

What countries are supported?

Expenses can be processed globally.

What countries are supported?

Expenses can be processed globally.

What currencies are supported for expenses?

Light supports payouts in any currency your bank handles, using the Light Platform integrated with your global banks.

What currencies are supported for expenses?

Light supports payouts in any currency your bank handles, using the Light Platform integrated with your global banks.

How can we check the reimbursement status?

Employees can check the status of their expense claims via the web app or by asking the Slack/Teams bot.

How can we check the reimbursement status?

Employees can check the status of their expense claims via the web app or by asking the Slack/Teams bot.

Can we set different expense policies for different departments or entities?

Yes, Light allows you to set up different approval workflows and policies based on departments, entities, and amount thresholds.

Can we set different expense policies for different departments or entities?

Yes, Light allows you to set up different approval workflows and policies based on departments, entities, and amount thresholds.

Security & Compliance

Is Light SOC 2 compliant?

Yes, Light is SOC 2 Type II compliant, meaning that the way we process and store client data is secure and protected, based on standards set by the American Institute of Certified Public Accountants.

Is Light SOC 2 compliant?

Yes, Light is SOC 2 Type II compliant, meaning that the way we process and store client data is secure and protected, based on standards set by the American Institute of Certified Public Accountants.

How does Light handle data security?

All Light servers are ISO-certified. Additionally, backups are filled in different locations to enhance your security and data resilience deeply. We further secure our codebase and have SSL encryption to further protect your data against a broad range of attacks to ensure the safety of your information.

How does Light handle data security?

All Light servers are ISO-certified. Additionally, backups are filled in different locations to enhance your security and data resilience deeply. We further secure our codebase and have SSL encryption to further protect your data against a broad range of attacks to ensure the safety of your information.

How does Light handle user permissions and access controls?

By using modern state-of-the-art authentication technology, we offer strong multi-factor authentication and safe role-based permissioning out-of-the-box.

How does Light handle user permissions and access controls?

By using modern state-of-the-art authentication technology, we offer strong multi-factor authentication and safe role-based permissioning out-of-the-box.

Does Light support audit trails?

Yes, Light maintains an immutable ledger where transactions cannot be deleted - they must be reversed with an opposite transaction if needed. This provides a complete audit trail of all financial activities.

Does Light support audit trails?

Yes, Light maintains an immutable ledger where transactions cannot be deleted - they must be reversed with an opposite transaction if needed. This provides a complete audit trail of all financial activities.